For those of you who’ve worked with us, you know we regularly use Basecamp to manage all of our client (and internal) projects. It’s been a great place to manage todo’s, milestones, and store those important project files. But many of our clients have said that it’s simply, well…old. And we’ve agreed with them. There are so many bug tracking tools out there that could do the job better. And there are many more systems to track milestones, todo’s client communications (like Pivotal Tracker, and Action Method). But we’re sticking with Basecamp.
We know that innovating a product with so many users can be a tough thing – just think back to when Facebook users would constantly complain every time Facebook would make a minor change to their layout. We think that along with the shiny new features that the Basecamp team has developed, the new layout and ease of use will help us streamline everything across the board including :
- reviewing feedback on design revisions
- working on contract negotiations
- creating contract addendums
- completing milestone
- processing change requests
- generating project overviews
Basecamp has also moved all of the project assets to one page, meaning less clicks and more visibility on project items.
All of these improvements will help projects that much easier to work on (and complete), and improve transparency on projects across the board.
Below is a quick overview of some of the new features on Basecamp :
And here’s a video of the folks over at Happy Cog (a major web shop) talking about why they use Basecamp.